• Banner-Support
 

Admin & Support Services


Atlas Consulting offer a range of support services starting with basic admin package to comprehensive solution support. We can provide the support no matter who implemented the original solution. Service packages are available starting with just one month to the duration of your choice.

 

 

 

 


  1  
Basic Admin support
Salesforce administration support
with limited coverage
 

Customisation support

  • Company or Salesforce org setup
  • Users, roles, profiles, groups
  • Custom objects, fields, record types, page layouts
  • Email templates

 

 


  2  
Advanced Admin support
Salesforce administration support
with advanced coverage
 

Basic Admin Support + Automation

  • Everything under Basic Admin support, plus:
  • Workflows
  • Approval processes
  • Queues, assignment and escalation rules
  • Validation rules, formula fields

 

 


  3  
Complete Admin support
Salesforce administration support
with full coverage
 

Advanced Admin support + Reporting

  • Everything under Advanced Admin support, plus:
  • Reports
  • Dashboards
  • Analytic snapshots
  • Custom report types

 

 


  4  
Basic solution support
Solution support
with limited coverage
 

Complete Admin support + Data

  • Everything under Complete Admin support, plus:
  • Import and export of data and list generation
  • Mass transfer, delete, update records
  • Transfer from one Salesforce object to another
  • Transfer from one Salesforce org to another

 

 


  5  
Advanced solution support
Solution support
with advanced coverage
 

Basic solution support + Apex & VisualForce

  • Everything under Basic solution support, plus:
  • Batch and real time Apex
  • VisualForce pages excluding custom Javascript & CSS

 

 


  6  
Complete solution support
Solution support
with full coverage
 

Advanced Solution Support + Integration

  • Ask us for details.

 


 

  • Atlas Consulting Pty Ltd
  • Level 12, 64 York Street
  • Sydney NSW 2000

  (02) 9114 9010

  (02) 9114 9009

  contactus@atlasconsulting.com.au

  www.atlasconsulting.com.au